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RETURN POLICIES


UPON RECEIPT OF YOUR ORDER

Inspect packages and product immediately upon receipt
Keep all original packaging
Report all problems within 7 days of receipt
If the shipment is damaged immediatley notify Tryten Customer Service and the shipping carrier. (ie. FedEx, UPS, USPS etc.)

IF YOUR ITEM IS DEFECTIVE

Tryten offers a limited lifetime warranty against defect. Replacement product is supplied in case of defect
Obtain RMA # by calling customer service prior to shipping the return
Upon receipt of your returned merchandise we will immediately issue the replacement item
Returns must include all pieces included in the original purchase. Incomplete returns will not be accepted
International customers are responsible for any and all duties charged

THE FOLLOWING CONDITIONS MUST BE MET BEFORE A REFUND WILL BE ISSUED

Return must be within 30 days of original shipment
RMA must be obtained prior to return
The product has not been customized by Tryten or anyone else
A sample was not provided prior to the initial purchase
Product must be in new condition and returned in original packaging
Refunds will not be issued for damaged or incomplete product
A restocking charge of 20% or $25.00 will be applied. (whichever is greater)
Shipping will not be refunded
The purchaser is responsible for return shipping charges

TERMS & CONDITIONS


A.  Tryten (herein after referred to as “Seller”) shall be held harmless for any events beyond their control.

B.  Any and all materials delivered to the shipping address remain property of Seller until the agreed purchase price therefore is paid in full, at the time specified therefore, and thereupon, the title to said equipment shall, without any further action on the part of Seller, be transferred to and vested in the Purchaser.

C.  From the time the materials are shipped to the Purchaser until it has been paid for by the Purchaser, the Purchaser assumes liability for all destruction, loss or damage to the equipment however caused, and will pay to the Seller the full price of such amount thereof as remains unpaid of the equipment.

D.  Any taxes, with respect to such purchase price, shall be paid by the Purchaser unless otherwise expressly prescribed by law.

E.  The Purchaser agrees to pay Seller, over and above the Project Amount, all charges as between solicitor and client in demanding payment for any monies owing under this Agreement, filing any Mechanics' Lien against the lands herein in the amount pursuant to this Agreement, all solicitor and client charges in recovering monies still owing under this Agreement, and without limiting the generality of the foregoing, these charges shall include all negotiations regarding the settlement of the balance owing under this Agreement.

F.  Seller warrants to the Purchaser that which was agreed upon in the terms of purchase. No other warranties expressed or implied are given.

G.  The Purchaser agrees that information disclosed by Seller to the Purchaser regarding Security Equipment, and other information, including but not limited to information learned by the Purchaser from Seller’s employees or agents, that relates to Seller’s products, designs, research, development, know-how, operating procedures, contracts, including proprietary technology, programming, trademarks, trade names, service marks, logos, and publications disclosed to the Purchaser by Disclosure will be considered and referred to collectively in this agreement as “Confidential Information”. The Purchaser further acknowledges the value that the Seller or third-party has in its proprietary technology, programming, trademarks, trade names, service marks, logos, and publications, and the Purchaser agrees not to reverse engineer, copy, modify, or otherwise use any disclosed concepts, copyright, patent, service mark, logo, or trademark, whether in hardware, software, or manuscript. The Purchaser agrees that it will not at any time do anything that may adversely affect the products, development, concepts, and marketing plans of the Seller. All Confidential Information, and any Derivative thereof whether created by Seller or third party to Seller, remains the property of Seller and no license or other rights to Confidential Information is granted or implied hereby. For purposes of this agreement, “Derivatives” shall mean: (i) for copyrightable or copyrighted material, any translation, abridgment, revision or other form in which an existing work may be recast, transformed or adapted; (ii) for patentable or patented material, any improvement thereon; (iii) for all intellectual property rights in the products, concepts, and paperwork; and (iv) for material which is protected by trade secret, any new material derived from such existing trade secret material, including new material which may be protected by copyright, patent and/or trade secret.

Tryten Technologies Inc. (hereinafter referred to as "Tryten") makes no representation that information on this web site is appropriate or available for use in all countries, and prohibits accessing materials from territories where contents are illegal. Those who access this site do so on their own initiative and are responsible for compliance with all applicable laws.

Export Control Laws

Software available on the Tryten web site may be subject to United States export controls. No export controlled software from may be downloaded or otherwise exported or re-exported: into (or to a national or resident of) Cuba, Iraq, Libya, Sudan, North Korea, Iran, Syria, Afghanistan or any other country to which the United States has embargoed goods; or any organization or company on the United States Commerce Department's "Denied Parties List." By downloading or using software from this site, you are agreeing to the foregoing and all applicable export control laws. You are also warranting that you are not under the control of, located in, or a resident or national of any such country or on any such list.

The information on export laws provided herein is not necessarily complete. For more information on export laws, please refer to United States Commerce Department, Bureau of Export Administration at (202) 482-2440, or (202) 482-4811.

Third Party Web Sites

The Tryten site provides links to third-party web sites, which are not under the control of Tryten. Tryten makes no representations about third-party web sites. When you access a non-Tryten web site, you do so at your own risk. Tryten is not responsible for the reliability of any data, opinions, advice, or statements made on third-party sites. Tryten provides these links merely as a convenience. The inclusion of such links does not imply that Tryten endorses, recommends, or accepts any responsibility for the content of such sites.

Trademarks

All product names mentioned in this Web site may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Warranties and Disclaimers

EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN AN AGREEMENT BETWEEN YOU AND TRYTEN, ALL INFORMATION AND SOFTWARE ON THIS WEB SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. TRYTEN ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION OR SOFTWARE OR OTHER DOCUMENTS WHICH ARE REFERENCED BY OR LINKED TO THIS WEB SITE. IN NO EVENT SHALL TRYTEN BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM: (1) RELIANCE ON THE MATERIALS PRESENTED, (2) COSTS OF REPLACEMENT GOODS, (3) LOSS OF USE, DATA OR PROFITS, (4) DELAYS OR BUSINESS INTERRUPTIONS, (5) AND ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION) WHETHER OR NOT TRYTEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

THIS WEB SITE COULD INCLUDE TECHNICAL OR OTHER INACCURACIES. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. HOWEVER, TRYTEN MAKES NO COMMITMENT TO UPDATE MATERIALS ON THIS SITE.

Copyright 2007 Tryten Technologies Inc.